Course Administration and Orientation Programmes

An orientation programme will be conducted for all new students and shall cover the following

• Details of  support programs
• Student’s pass information
• Information on various accommodation options for students (if any)
• Student grievance procedures
• Details of the procedures and any implications of student’s withdrawal from course, non-attendance, termination of course
• Refunds policy
• Details of the protection of the students’ tuition fees under the Student Tuition Fee ESCROW endorsed by CASE
• Disciplinary Action in case of non- adherence to guidelines laid by the Institution

The Student Handbook will be used as the main source of information during the Orientation.

In the event where any information is changed, we ensure that the students are promptly notified through available practical modes (phone, email, fax, post) and sufficient time is given to students to prepare for these changes.

Conduct of Student

• Students must maintain good conduct at all times and must observe:
  • The conditions under which the Student Pass is granted by ICA;
  • The law of the Republic of Singapore
  Student Pass holders who are caught working in Singapore will be reported to ICA.
• Any student found to be in violation of any rules, regulations or law will be subjected to appropriate disciplinary action by the relevant authorities. In severe cases, a student may be expelled from the course of study or even deported back to their home country.
• Under the following circumstances, a student may be expelled from the course of study:
  • Intentional damage to training centre property.(Any student who intentionally damages training centre property will have to pay the cost of repair or replacement.)
  • Aggressive or rude towards other students and staffs
  • Disruptive behavior during classes

Student Particulars

• Student’s particulars are strictly for the purpose of completing course submission information or for other legitimate purposes.
• When the training centre wishes to use students’ particulars for purposes other than internal marketing and billing, we make this known to the student before obtaining their particulars and obtain the consent of the student using Consent Form For Using Students’ Particulars.